Question 1

How long does shipping take?

Accepted Answer

Most orders ship within 24 hours. Standard US delivery is 10–14 days. Express options are available at checkout. International orders typically take 14–21 days.

Question 2

Is shipping really free?

Accepted Answer

Yep — free standard shipping on all US orders over $35. Below that, a flat $4.99 rate applies.

Question 3

What's your return policy?

Accepted Answer

30 days, hassle-free, on unused items in original packaging. No restocking fees. We cover return shipping on defective items.

Question 4

How do I track my order?

Accepted Answer

You'll get a tracking link by email within 24 hours of your order shipping. If you don't see it, check spam — or message us and we'll resend.

Question 5

What payment methods do you accept?

Accepted Answer

All major credit cards, Apple Pay, Google Pay, Shop Pay, and PayPal. Checkout is powered by Shopify, so your info is encrypted end-to-end.

Question 6

Can I change or cancel my order?

Accepted Answer

If your order hasn't shipped yet, yes — message us within 12 hours and we'll do our best. Once it's shipped, you'll need to wait for it and return it.

Question 7

How do I contact support?

Accepted Answer

Head to our Contact page. We typically respond within 24 hours, often a lot faster.

Frequently asked.